[mla-nynj] Position Announcement: Interlibrary Loan/Document Delivery Assistant, D. Samuel Gottesman Library, Albert Einstein College of Medicine

Racheline G. Habousha Racheline.Habousha at einstein.yu.edu
Wed Oct 15 19:42:34 UTC 2014

Dear Colleagues,

Please share with qualified candidates who might be interested.

Thank you,

Racheline G. Habousha,  MSLS
D. Samuel Gottesman Library
Albert Einstein College of Medicine
Forchheimer LI-116
1300 Morris Park Avenue
Bronx, New York 10461
t: 718.430.3108    f: 718.430.8795

racheline.habousha at einstein.yu.edu<mailto:racheline.habousha at einstein.yu.edu>


The D. Samuel Gottesman Library, Albert Einstein College of Medicine seeks an Interlibrary Loan/Document Delivery Assistant.

Position Summary
Under the direction of the Head of Access Services, Interlibrary Loan/Document Delivery staff provides an essential service that is valued by users for obtaining materials not held in the D. Samuel Gottesman Library. This includes the receipt and return of interlibrary loan material, and providing service of the highest quality.

Position Responsibilities

*         Process ILL transactions using several software systems, including ILLiad, OCLC, WorldShare, WorldCat and DOCLINE.

  *   Prepare materials for delivery to library users and to borrowing libraries using multiple delivery systems, email PDF attachments, Odyssey, Article Exchange, UPS and USPS.

*         Track overdue materials and recalls items from users and borrowing libraries. Trace lost material via UPS or USPS.

  *   Monitor activity of service for timely response to all ILL requests, delivery to Einstein users and to borrowing libraries.
  *   Ascertain the validity of requests and eligibility of patrons.
  *   Report problems and complaints related to service to Head of Access Services.
  *   Troubleshoot ILL hardware and software problems.
  *   Provide coverage at Circulation Desk as needed.
  *   Perform Circulation duties:  check-in and check-out material to library patrons, verify patron eligibility for library services, check library holdings and availability in integrated library system/OPAC.

*         Explain ILL and Circulation policies and procedures to patrons.

*         Must be available to work nights and Sundays according to operational needs.  Will include day shift or night shift (until 12am or 10:30pm) when coverage is needed.

  *   Willing to maintain skills through active participation in appropriate continuing education activities

*         Performs other duties as assigned.

Minimum Qualifications

  *   1-2 years' related experience required.
  *   Library experience preferred.
  *   Some college preferred.
  *   Flexibility to work nights and Sundays, as needed.

Skills and Competencies

  *   Experience with interlibrary loan software and applications (ILLiad, Odyssey, Article Exchange, EFTS, IFM), integrated library system (Millennium), and databases such as PubMed is preferred.
  *   Excellent attention to detail.
  *   Demonstrated interpersonal, organizational and strong customer service skills.
  *   Experience working in a team setting to meet tight deadlines.
  *   Ability to work independently, organize and set priorities, work efficiently under pressure with accuracy and maintain confidentiality.

*         Ability to effectively present information and respond to questions from staff and patrons.

*         Good written and oral communication skills.

*         Experience with Microsoft Office: Outlook, Excel, Word.

Job Classification:  1199 Union

Qualified candidates should email a cover letter and resume to Head, Access Services, linda.paulls at einstein.yu.edu<mailto:linda.paulls at einstein.yu.edu>. Please include "ILL/Document Delivery Assistant" in your email subject heading.

The D. Samuel Gottesman Library serves Einstein's students, postdoctoral researchers, principal investigators, faculty, staff, and residents at affiliated institutions as well as graduate students and faculty of the Ferkauf Graduate School of Psychology of Yeshiva University.  Please visit our website at http://library.einstein.yu.edu .

The Albert Einstein College of Medicine of Yeshiva University is located in the Bronx, NY.  Einstein is home to more than 3,000 faculty members, 750 medical students, 350 PhD students, and 380 postdoctoral investigators in basic sciences and clinical research.  Affiliated with five major medical centers throughout the greater New York metropolitan area, Einstein has 150 residency programs with 2,500 physicians in training.

Albert Einstein College of Medicine of Yeshiva University is an AA/EOE Employer.

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